by Lisa Willard, PE

In the Dale Carnegie Training book “Make Yourself Unforgettable”, one of the chapters is devoted to patience, defining it as “the ability to wait without experiencing anger, anxiety, or frustration.” One thing I find interesting about patience is that it is something over which I have complete control. No one else can make me impatient; someone else’s actions may lead to me being impatient, but I have the ability to define my attitude, and can choose to be patient in the situation.

As an example, someone may not return a call promptly, and I need information from that person before I can proceed with something I’m working on. If I choose to be impatient, I waste time and mental energy being upset, not to mention the fact that I might eventually “blow up” at the person by phone or in an email. If I choose to be patient, I can refocus my mind and time on another project or task, taking advantage of that time to get other things done. In addition, I avoid a confrontation with the person that might affect our relationship.

As a young professional, I made a reservation for a non-smoking room at a hotel, and when I arrived at the hotel (at earlier than normal check in time), there were no non-smoking rooms available. My first instinct was to react with frustration – after all, I had made a reservation (has everyone seen the Seinfeld clip where Jerry arrives to pick up his rental car, but there are no cars left?). My boss quickly pulled me aside, and asked if, based on my attitude, I thought the front desk staff was going to be willing to help me get a non-smoking room? I realized that he was right – I needed to exhibit patience in this situation. If I were willing to wait an hour or two, a non-smoking room would likely be available. I returned to the front desk, apologized for my behavior, and agreed to wait for a few hours. I ended up with a non-smoking room, and rest of the trip went smoothly.

I learned a powerful lesson that day, one that has served me well over the years. People appreciate when others do not react with impatience (anger, anxiety, frustration), and are typically more willing to be helpful in that situation. What are some situations where you have seen patience (or impatience) exhibited, and what was the outcome in those situations? Let us know in the comments below!

In an effort to “Pay It Forward,” SE University is happy to announce our “SEU Speaker Inspires” program in which our speakers can designate a charity/organization of their choice for SE University to make a donation to help improve our world.

Seth Guthrie, SE Bentley Systems, Inc.

In June 2015, Seth Guthrie, SE, from Bentley Systems, Inc. gave a talk on Software Default Settings and Effects on Structural Models for SE University. He chose Engineers Without Borders (http://www.ewb-usa.org/), for the donation of the month.

Seth said this about his choice, “The mission of Engineers Without Borders to “build a better world through engineering projects that empower communities…” is perfectly aligned with the Bentley motto, “Sustaining Infrastructure” and my own guiding principles as an engineer. I think EWB is one of the most effective groups actively working on global problems today.”

Thank you, Seth, for helping structural engineers with your SE University session, and for your designation of Engineers Without Borders as our SEU Speaker Inspires Organization of the Month!

In an effort to “Pay It Forward,” SE University is happy to announce our “SEU Speaker Inspires” program in which our speakers can designate a charity/organization of their choice for SE University to make a donation to help improve our world.

Ian McFarlane, PE, SE
Magnusson Klemencic Associates

In May 2015, Ian McFarlane, PE, SE, from Magnusson Klemencic Associates gave a talk on Mat Foundations and Soil Structure Interaction for SE University. He chose University of Washington Department of Civil Engineering (http://www.ce.washington.edu/), for the donation of the month.

Ian said this about his choice, “UW CEE not only gave me a fantastic technical background and got me involved in exciting research topics, but they also provided an excellent balance by frequently involving practicing engineers in the curriculum. This frequent exposure to practicing engineers was very beneficial to me and ultimately led to my position at MKA which makes me extremely grateful!”

Thank you, Ian, for helping structural engineers with your SE University session, and for your designation of University of Washington Department of Civil Engineering as our SEU Speaker Inspires Organization of the Month!

We were slow to get responses from last month’s article soliciting what characteristics of your best supervisors or colleagues inspired you to always improve and become better.  So, for this month I wanted to provide my own reflection.  My story comes from when I was a co-op student at Purdue living with my aunt & uncle in Indianapolis for a combined 5 semesters.  They are wonderful people and I learned a lot by living there.

I would say the trait they had that was most inspiring was a positive attitude.  Despite the many challenges of life, I can’t remember them ever having a negative response to anything.  They focus on the positive side of things and seem to always respond in a helpful way, even in difficult situations.   I always felt better after being around them and inspired to work hard for a positive outcome.

Have you ever noticed anything similar with people you know – where you always feel better after a conversation with them and feel inspired to accomplish more and have a more positive impact on others?  What if we all could work on this trait each and every day?  Any time you sense having a negative response to a situation, think about it before you react and either don’t say anything negative, or come up with a positive response.

We look forward to hearing your feedback and ideas.  Have a wonderful and safe July!

In an effort to “Pay It Forward,” SE University is happy to announce our “SEU Speaker Inspires” program in which our speakers can designate a charity/organization of their choice for SE University to make a donation to help improve our world.

Cathleen Jacinto, SE, PE

In April 2015, Cathleen Jacinto, PE, SE, gave a talk on Checklists to Assist the Structural Engineer During Construction Administration for SE University. She chose Cancer Research Institute (http://cancerresearch.org), for the donation of the month.

Cathleen said this about her choice, “Cancer Research Institute is a great organization advancing research in several types of cancer immunology, a disease affecting millions of people.”

Thank you, Cathleen, for helping structural engineers with your SE University session, and for your designation of Cancer Research Institute as our SEU Speaker Inspires Organization of the Month!

Have you ever heard the comment that one of the ways to constantly improve is to “hang around successful people” who inspire you?  Jeffrey Gitomer, in his book “Little Gold Book of Yes! Attitude”, says: “If you want to achieve positive, you have to surround yourself with it and live it.” (page 59)

We would like your feedback to learn what are the characteristics of your best supervisors or colleagues that inspire you to always improve and become better?

We will report the results (anonymously – your name will not be used) in a future article, for all to benefit.  To provide your feedback, simply e-mail [email protected].  We look forward to hearing from you!

by Cathleen Jacinto, SE, PE

Springtime tends to yield several project deadlines as construction season comes into full swing. In the midst of a busy season, QA/QC and project checking may perhaps fall to a lower priority to meet critical deliverables.

During these times, one of the most basic organizational tools – the simple checklist – can improve the proficiency of teams and individuals performing complex tasks. Effective checklists can form the backbone for a project’s success, a team’s communication, and an engineering office’s QA/QC standards. Checklists establish a higher standard of baseline performance, while protecting against or minimizing failures.

Below are a few tips to implementing engineering design or construction checklists:

• Prioritize the completion of checklist items by deadlines – Schematic Design, Design Development, Permit, Construction Documents, etc. Add internal dates for completion of tasks
• Assign team members to address specific checklist items
• Use checklists as a teaching tool – A way to transfer knowledge from experienced engineers to a junior team of engineers
• Set a recurring appointment on your calendar to commit perhaps an hour biweekly to review your or your office’s checklists
• After you experience any ‘lesson learned’ on a project, add this to your checklist to avoid repeating the same mistake
• Set a good example – If a project manager uses checklists, it is more likely his/her team will practice the habit of using checklists

However, the challenge is committing time to develop and implement checklists within aggressive project schedules. There are checklists available as part of our SE University subscription (and part of the SEU Resource Center) that will hopefully reduce your time in developing standards. We encourage the use of our checklists as a template to fit your office and project priorities. A few checklists released thus far include a Coordination Checklist for Elevator Design, Structural / Architectural Coordination Checklist, and a Steel Shop Drawing Review Checklist. Please see this link to a full summary of SEU Resource Center Documents available when you log into the SEU Resource Center.

The first 25 people to e-mail [email protected] will be given a checklist of their choice.  Simply let Brian know which one you would like.

We hope you will find the tips above and the resources we offer helpful for you and your office!

by Cathleen Jacinto, SE, PE

“Don’t trust your memory. If you listen to something valuable, write it down. If you come across something important, write it down. And here’s what’s important about your journal. It’s all the ideas you took the meticulous time to gather. It’s one of the greatest proofs that you’re a serious student.”

The above quote by Jim Rohn refers to the importance of documentation – the accumulation of our knowledge and experience. As engineers, practicing good documentation will not only build your own efficiency, but also minimize future errors.

Below are a few tips to document your work:

• After a project deadline – but before clearing your desk of the project – add one more helpful task. Create a new document and summarize the various structural elements you designed (i.e. deep grade beams, seismic loads with R>3, end-plate connections, etc) and include tips to remember next time you design these elements. (you might also want to create this document during the course of the project and add information as you progress through the project.)

• Start a document of lessons learned – Write down the cause of RFIs or field issues that resulted in a good deal of rework. Why repeat?

• Start a library of sample calculations – it can be organized by design element and material.

• Start ‘cheat sheets’ on a variety of design topics (or contribute to already established lists). For example, document software model settings, what to include in Specifications, shop drawing review checklists, takeaways from webinars, etc. It does not need to be comprehensive. It can be one bullet point long until your next lesson learned.

There may come a day when you need to refer to your ‘professional journal’ when a colleague asks a question, or even for a resume. This is an accumulation of your experiences. Consider how valuable this documentation will be after 20+ years.

The checklists recently released as part of our SE University subscription (and part of the SEU Resource Center) is an accumulation of experiences from structural engineers. We invite you to utilize these checklists to build your own ‘professional journal.’ (See the SE University Blog for more information on these checklists.) Feel free to share any of your own lessons learned with us by emailing [email protected].

We hope this will help you and your office grow your accumulation of experiences. Jim Rohn tells us to ‘Be a collector of good ideas for your business, for your relationships, for your future.’

by Julian Gonsalves and Susan Khalifah, SE, PE

The CHICAGOLAND PROFESSIONAL CHAPTER (CPC), founded in 2005, is one of the largest Engineers Without Borders (EWB) chapters in the United States with five active programs in four countries around the world (Honduras, Guatemala, Burkino Faso, and Kenya); each program requiring a minimum 5 year commitment with a community. In our nine year history we have completed four programs (in Mexico, Honduras, and Guatemala) and adopted five additional communities directly impacting approximately 16,000 people and indirectly affecting over 36,000 in the communities’ surrounding areas. Our projects include building community wells, flood mitigation, constructing pedestrian and vehicle bridges, energy management systems, sanitation and latrine systems, water storage and distribution systems and other infrastructure needs that the communities identify.

Here’s a lookback at what EWC-CPC accomplished in 2014:

For a school in Ak’Tenamit, Guatemala: we implemented a new sanitation system complete with 14 flush toilets, 4 waterless urinals, a hand washing system, and a anaerobic baffled reactor for treating the wastewater. We also installed a solar pump for the school’s water supply saving them $5,000 a year in diesel fuel.

For the community of Armenta, Honduras: we constructed a new storage tank, new sedimentation tank and trained and assisted community members on how to install pipelines and pipe bridges; working together with the community, the residents will have access to water everyday instead of once a week.

For the community of Candelaria, Honduras: we constructed a river training structure to help with the local economy, made improvements to their Waste Management site, demonstrated disposal methods for their medical waste, and helped the community with their environmental stewardship.

For the community of Mayanja-Kibuke, Kenya: we worked with community members on building spring boxes to protect their water sources from contamination. The team built 5 spring boxes and they trained the community on how to construct additional spring boxes as well as how to repair damaged ones.

For the community of Napenkara, Burkino Faso: in the village of Napenkara, the NGO Future for Faso Children (FFC) and Evanston Lighthouse Rotary implemented a water well in 2013. We are working with FFC to implement a second water well for the village.

All of these projects happened because of CPC’s hard work and the generosity of our donors. Our Chapter’s success is a direct result of our 120+ members and our 200+ network of volunteers. The CPC 2014 Year-End Campaign continues until January 10, 2015 and with your help we can have an even larger impact in 2015.

To learn more about our work, get involved or donate, please visit: http://ewb-usa-chicago.org/.

To contact EWB Chicagoland Professionals, please e-mail [email protected]